The fine print, gift-wrapped
Delivery & Shipping Policy
Everything you need to know about how your Dear.December order travels from us to your door.
Processing your order
Orders are processed once payment is confirmed. Estimated delivery times and shipping fees are displayed at checkout or on the product page.
Supplier shipments
Some items ship directly from our suppliers and may arrive separately. Delivery times may vary due to supplier availability, courier delays or customs processing.
Your delivery details
Please ensure your delivery details are correct. Additional charges may apply for redelivery due to incorrect information.
If something goes wrong
If your order arrives damaged, incorrect or incomplete, please contact us promptly with your order number and photographs where available.
Your rights
We will assist with delivery issues in accordance with applicable South African consumer law.